Terms and Conditions

This website is operated by LW International trading as HyaPenPro and HyaPenPro by Louise Walsh International. Throughout the site, the terms “we”, “us” and “our” refer to LW International Ltd. 

We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to any web store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on UKHosting.Net . They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright and trademark laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. You should always perform your own research and due diligence.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 

We have made every effort to display as accurately as possible, where relevant, the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited i.e Canada.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

All goods are manufactured and sold by LW International Ltd trading as HyaPenPro by Louise Walsh International. Please note that if your delivery address is outside of the EU then you may potentially be subject to customs charges. When you buy products that are sold and shipped from outside your own country then you are sometimes responsible for paying import taxes and duties based on the laws of the country into which the products are being delivered. We have no control over these charges and we can’t predict what they may or may not be although we do try our very best to mitigate these for you in how we despatch, package and deliver our goods (which is one of the reasons why we use major partners like DHL Express who process millions of customs entries every day and ensure that shipments are cleared quickly and efficiently). However, customs policies do vary wildly from country to country and they can change at any time. If necessary, you should always contact your local customs office for further information and remember that you must always comply with all laws and regulations of the country in which you’re receiving the goods. All our goods are tracked and you may contact us on info@hyapenpro.com at any time to request an update on the status of your order.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per business, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors or competitors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. We will vigorously pursue punitive legal remedy where and when required.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. You can view our Privacy Policy here.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall LW International, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, trainers, hosts, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless LW International and any parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.


These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – RETURNS, REFUNDS & CANCELLATION POLICY

We are  committed to offering its customers the highest level of service and customer satisfaction possible. Please read all our terms and conditions and pay particular attention to our returns, refunds and cancellation policy below very carefully before placing any order. By placing any order you confirm you have read and fully acknowledged these terms and conditions.


Our standard policy for returns is that any problem with any order should be outlined by you to us within 24 hours of you receiving the goods and you should then, where relevant, return any goods to us within 7 days if applicable/appropriate/agreed. Refunds will usually be provided either as a credit or as a replacement. Failure to inform us of a problem within 24 hours of receiving the goods will mean that your order is deemed to have been accepted and checked. 

In the UK only and for purchases made and completed online; customers have the right to cancel their orders under the The Distance Selling Regulations as this gives consumers extra protection when buying online. Specific legislation here that applies is regulation of The Distance Selling Regulations.  You have the right to cancel the purchase of goods without having to give a reason at any time within this “cooling off period” of seven working days, beginning on the day after you receive your goods. If you are in possession of the goods you are under an absolute duty to retain them and take care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or if the item was proven to be damaged or defective) as soon as possible once you have cancelled the contract and certainly upon demand.  We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. We will not accept returns or refunds for any used goods or for goods that have been damaged by you or damaged while in your care and you are under an express duty to retain them and take reasonable care of them. Once you have notified us that you wish to cancel the contract under these regulations than any sum debited to us will be refunded to you as soon as possible (and in any event within 30 days of your cancellation). Please note that you do not and will not have any right to cancel a purchase for the supply of any of the following goods:

  • For the supply of goods where the price is dependent on fluctuations in the financial market and which cannot be controlled by the retailer
  • For the supply of goods that have been made to your specifications or personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly (including filler)
  • For the supply of products that have been unsealed by you.
  • For the supply of printed material.
  • For the supply of training that has been provided to you (especially since you cannot be untrained) 

Outside of anything like this “cooling-off period” then simply changing your mind after receiving your goods is of course not usually a legitimate reason for return, cancellation or refund and certainly after a specific period (no more than 7 days).  We do not accept any cancellation or returns on samples or on any kind of bespoke orders placed by you and subsequently produced by us as the goods will have been custom-made to your specifications and they are thus rendered unusable as they are not stock items and they cannot then be re-sold after production or despatch. The only exclusions to this are if your product does not match your order, or if  your product is faulty.

If the product(s) delivered do not match your order please contact us via email (info@hyapenpro.com) outlining the problem and we will arrange the return of the goods.  Please remember to include all your original order details. If the goods have a problem relating to the quality or functionality of them then we cannot take any action until the goods have been returned to us for inspection. Following the return of the goods we will investigate and make a thorough assessment following which LW International will then deem whether your return is valid or not. 


Refunds will be offered only when an order is cancelled prior to any work being undertaken or before an order has been despatched.  If you need to cancel an order you should contact customer services on 01704 573 489 as soon as possible. Due to the short turnaround times we work to, your order may have already been shipped in which case only certain exclusions listed will apply.


Shipping costs to return any product are always the responsibility of the customer. We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or if you attempt to return them at our expense. 

No-one who has completed a course and received/accepted their device and certification will be entitled to a refund on the basis that, at that point, we have completely fulfilled all of the requirements of sale and provided you with everything you have purchased. You cannot unlearn the training delivered, you cannot delete the intellectual property and proprietary training and information provided and you cannot return to us the commercial value we have provided you. Your device will have been delivered to you in a technically perfect condition and a full manufacturers’ warranty provided which covers you separately for any fault etc.

Should any student attempt to later initiate a chargeback on their credit or debit card then you acknowledge by agreeing to these terms and conditions that any and all fees then attributed to that chargeback – including our reasonable costs in defending it vigorously – will be invoiced and payable by you and this will include any fees from the card processor plus all the administration costs that are required to negate any chargeback. We reserve the right to pursue separate legal action for any chargeback attempts we feel are malicious or fraudulent in nature.

While we endeavour to provide accurate information wherever and whenever possible; for the avoidance of any doubt then in regard to the purchase of devices and/or training; the absolute onus is always on you to check in advance with all relevant authorities/bodies to ensure that the course you are taking, the device you are purchasing and the treatment you are training in is legal in your territory. While we often put students in touch with insurers in any given territory it is again your own personal responsibility to confirm your insurability status. You failing to do both/either and any subsequent inability of yours to practice will not entitle you to a refund of any kind.

All deposits for training and device purchases are completely non-refundable. We credit your deposit against the cost of your chosen training course. For all training bookings, either your finance or balance payment should be in place and/or have been paid to us no later than 7 days ahead of the course date. In circumstances where that is impractical e.g. where you have booked onto a course that commences in less than 7 days – then simply contact the office on 01704 573 489 and we will look to make a dispensation for you of this clause.  


In purchasing training from us then you fully acknowledge that if you do not then pay your outstanding balance to us, on or before the course date, your deposit will be lost and no refund will be given. However, we are happy to transfer your deposit to another course as long as that course is listed within 3 months of the originally booked date and that you give us at least 3 working days ahead of your originally booked date with notice of your intent to transfer your course.  


Outside of any (extremely unlikely) case that a course is ever cancelled or rescheduled by us then any training course that you have booked onto and subsequently do not attend or fully complete for any reason at all (including sickness, personal or family issues, change of mind, failure to secure the required funds) then please note that you will not be entitled to a refund of any fees or deposits paid. Any deposits, payments and costs for training will not ne refundable if the training course is interrupted or cancelled through an “Act of God” or act of terrorism. 

No refunds will be given in situations where you are not able or fully able to complete your training course because of a contraindication or indeed any other reason that you have chosen to not disclose to us in advance (and agree) such as a medical or religious reason. Changing your mind before during or after a training course or the availability of a course cheaper elsewhere or later will not entitle you to a refund, especially as we do not consider any other product or training solution to be like-for-like with ours.


Like all modern and professional businesses, we do not tolerate any acts of aggression, intimidation or threatening behaviour to any member of our staff or fellow students nor do we tolerate any type of discriminatory behaviour including racism or homophobia. Equally, for both safety and ethical reasons, we do not tolerate any student attending training under the influence of drugs or alcohol (outside of prescribed medication for a medical condition). In any instances of such behaviour, we reserve the right to exclude attendees and no refunds will be given.

For the benefit of all, training courses begin at a stated time whether or not all students have arrived (give or take a reasonable degree of flexibility). We do not delay our training courses for anyone who arrives late as that can obviously impact on the value other paying students should be receiving and both we and our Trainers take no responsibility for having to re-complete/re-cover any training and/or extend the training sessions so that you can catch up on what you may have missed through your own lateness or absenteeism (although we will do our best to accommodate you where possible/practical/reasonable). 


There are very rare occasions when, at our sole discretion, we promote time-limited and non-standard offers for devices and training courses (typically at niche events and exhibitions and always with very specific terms and conditions). We will not give any refunds or offer any like-for-like deals to any other trainees who may have paid more under any circumstance.

As previously highlighted then, in regards to all local and/or country regulations, students should independently seek advice and direction from their own appropriate regulatory bodies as it is the students responsibility to ensure the course they are registering for, the products they are purchasing from us and the training and services they are seeking to implement are suitable within their area.  Furthermore, with all products and training courses, there is always an existential risk that legal and/or regulatory compliance measures may change at any time and this is clearly beyond our control. If any such regulations restrict you from being able to implement your training and/or practice your services – either partially or fully – then the onus is always on you to upgrade your skills accordingly so as to meet any such requirements and, if ever appropriate, for you to cease the delivery of any treatments until the climate changes or until you upskill accordingly.  

We will not accept responsibility for any failure on the part of any courier or delivery service used to deliver goods, nor can we accept any consequential loss incurred by the customer by any action or inaction on the part of us or any agent acting on behalf of us. Average turnaround times are always shown/provided where relevant.  Please note that these are always average and estimated turnaround times and are not a guarantee of which day your order will be despatched or delivered. Turnaround is usually shown in working days which does not include weekends or public holidays.

Please note that with reference to our online training, we cannot certify any student as qualified to use HyaPenPro without them having a suitable (i.e. contraindication free) model to work with who is available at the scheduled time agreed. We appreciate that models can fail to attend or present with unforeseen contraindications and, where relevant/possible, we will always endeavour to accommodate/reschedule you in such circumstances as best as possible and within reason.

However, the provision of a suitable model, attendance on the one-to-one masterclass and the completion of the various tasks involved in the HyaPenPro training then enable us to be in a position to certify you. It is entirely your responsibility as the student to arrange a suitable model and treatment facility and it is entirely incumbent on you to facilitate this and to complete this important stage of your training.

Failure to do so or failing to arrange, attend and/or complete your online masterclass and/or you not subsequently providing us with the correct paperwork and validation that is a requirement of your final certification means that you would be deliberately putting yourselves in a position where despite our best efforts are unable to complete your training and certify you. This eventuality is absolutely no reason or justification for you to later leverage to attempt any kind of refund claim or chargeback on the basis of us not delivering you the entirety of your purchase since we cannot do so without your interaction and your full commitment and dedication to the course that you have purchased.

SECTION 21 – COPYRIGHT NOTICE & WARNING

This website and all of its content is copyright of LW International Ltd © 2020. All rights reserved. HyaPenPro is a trademarked and protected brand.

We do not give any permission to any third party to use our copy, content, imagery, branding and any other material on this website elsewhere without our express written consent. Any redistribution or reproduction of part or all of the contents in any form is absolutely prohibited other than the following:

  1. You may print or download to a local hard disk extracts for your personal and non-commercial use only
  2. You may copy the content to individual third parties for their personal use, but only if you expressly and publicly acknowledge the website as the source of the material
  3. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Under the DMCA or Digital Millennium Copyright Act, all content published online is protected under copyright law, regardless of it having the copyright symbol on the page. Any content, no matter the form it takes (whether digital, print, or media) is protected under copyright law.

We invest in a number of measures, including the use of anti-plagiarism software, DMCA Takedowns, other technology and tools, and we take the theft and/or misuse of our brand, content, trademark, keywords and all/any of our copyright, content, IP and trademarking extremely seriously and we will pursue, to the absolute fullest extent of the law, full recourse against any individual, business or group where and when any breach of our copyright is made.

SECTION 22 – NOTICES

All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase. Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter. In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.

SECTION 23 – GOVERNING LAW

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland. 


SECTION 24 – CONTACT INFORMATION

www.hyapenpro.com is a site operated by LW International Limited trading as HyaPenPro. We are registered in England  under company number 10439998 and with our registered office and our main trading address at HQ & Flagship Academy, 42 – 46 Station Road, Ainsdale, Southport, LIV, PR8 3HW, United Kingdom. Our VAT number is 25413335 and our telephone number is +44 (0)1704 579 800.

Any questions about our Terms of Service should be sent to us at the address provided or by email on info@hyapenpro.com

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